Knowledge Base

Welcome to the luckycloud Knowledge Base!

Here you will find guides and further information about luckycloud products and services.

If you are new to luckycloud, we recommend reading the page “First Steps” .

This will give you an ideal introduction to luckycloud. Is your topic not included? Then use the search function.

If you still have questions, our support team will be happy to assist you. You can reach us Monday–Friday from 10:00–18:00 as follows:

• Chat: Write to us in the Live Chat on our website.
• Phone: Call us at the toll-free number: +49 30 814 570 920.
• Email: Send us an email at support@luckycloud.de
• Remote Support: Book a Support Ticket for 15 minutes or 2 hours (22.50 €/15 min).
  

We look forward to hearing from you!