Knowledge Base

Welcome to the luckycloud Knowledge Base!

Here you will find manuals and further information about luckycloud products and services.

If you are new to luckycloud, we recommend that you read through the "First Steps Information " .

This will give you an ideal introduction to luckycloud. If you do not find a topic in the overview, you are welcome to use the search function.

If you still have questions about the products and setting up programs, our support team will be happy to help you.
This you can reach from Monday - Friday from 9:00 - 17:00 clock as follows:

  • Live Chat on our website
  • by phone at +49(0)30 814 570 920
  • by Email:

We look forward to hearing from you!

Instructions for our cloud solutions

First steps for administrators

Access options from cloud storage

Administration and user management

luckycloud pro Business & Enterprise

luckycloud team

Team collaboration

More functions from cloud storage

luckycloud dashboard

Instructions for email and groupware solutions

luckycloud Email

luckycloud Groupware - Email, Calendar, Contacts and Address Books

More information

Privacy and security

FAQ