EU-GDPR

Data Processing in Accordance with EU-GDPR and BDSG (new)

What do I need to do to process my data in compliance with data protection regulations at luckycloud?

Due to the requirements of the EU General Data Protection Regulation, the management of personal data is handled strictly. luckycloud facilitates the processing of sensitive data and offers you appropriate measures to guarantee the highest level of data protection and compliance. To ensure data processing in compliance with data protection regulations, you as the client and we, luckycloud GmbH, as the data processor, are required to enter into a so-called Data Processing Agreement (short: DPA). Along with the DPA, the technical and organizational measures (short: TOMs) and the subcontracting relationships are provided to you.

Where can I get a Data Processing Agreement in accordance with the EU-GDPR?

To obtain a Data Processing Agreement (DPA) in accordance with the EU GDPR, you have three options.

Option (1): luckycloud Account Creation

  • During the account creation process, you can choose whether you need a DPA. The relevant agreements will be sent to you directly for approval. Important: This contract is valid without a signature.

Option (2): luckycloud Dashboard

  1. Log in to your luckycloud customer dashboard at www.luckycloud.de.
    luckycloud_Dashboard_%C3%9Cbersicht
  2. Scroll down to "Downloads."
  3. Select the "Documents" tab. Here you can download the DPA using the green download button. Further down, you also have the option to edit the data for your Data Processing Agreement. Simply click on "Edit data."
    luckycloud_AVV_Dashboard
  4. That’s all you need to do! The agreement is valid without a signature.

Option (3): luckycloud Website

  1. Visit our website at www.luckycloud.de.
  2. Scroll all the way to the bottom of the page. In the footer, you will find "Legal Documents."
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  3. Click on it to access our Legal Documents Overview. Here, you can download the DPA and other important documents, such as the Service Level Agreement (SLA).
    luckycloud_AVV_Webseite02

Your agreement will be securely stored by our data protection department, and you can work in luckycloud in compliance with data protection regulations. If you have any questions about the agreement or other data protection measures from luckycloud, feel free to contact us at any time.