Drive Client

What is the Drive Client?

The Drive Client is a virtual network drive that allows you to easily access your luckycloud data via a virtual hard drive without burdening the storage space of your PC or laptop.

Note: The virtual hard drive is not a mirror of your data. Access is only possible with an existing internet connection. Therefore, no backup of your data is created. Unlike the Sync Client, your data is stored exclusively in luckycloud. For data security and data sovereignty, it is advisable to set up a backup of your data on at least one other storage medium (e.g., NAS).

How do I install the Drive Client?

Windows Installation

  1. Download the Drive Client software for your Windows computer.
  2. Install the program by opening the downloaded installation file and following the installation instructions.

macOS Installation

  1. Download the Drive Client software for your Mac.
  2. Install the program by opening the downloaded installation file and following the installation instructions.

Linux Installation

To install the Drive Client on your Linux computer, proceed as follows:

  1. Download the client.
    Download Link

  2. Run the following command in Terminal.
    (The command must be executed in the folder where the client is located)

    chmod +x luckycloud-Drive-Client.AppImage

    As an alternative to the command, you can also set the permissions for the AppImage file using your file manager.
    Right-click on the AppImage file and select “Properties.”
    There you can set the execution permissions for the file.
    You can find an example here:
    Example

  3. You can now start the Drive Client by double-clicking on it.

If the Drive Client does not start, please note the following:
The Drive Client requires FUSE version 2 to run.
If FUSE is not installed on your system, you can find more information here
FUSE installation instructions

How can I connect the Drive Client with my luckycloud?

After successful installation, connect your luckycloud with the Drive Client by entering the following login details:

Option Input
Server (One/Teams): https://sync.luckycloud.de
Server (Business): https://storage.luckycloud.de
Username: your full email address
Password: your luckycloud password

By confirming the login button, a virtual network drive is created that mirrors all your data from your luckycloud account in your system.

Access to Encrypted Directories

Encrypted directories must first be unlocked:

  1. Navigate to the background programs of your device and right-click on the Drive Client icon:

PLACEHOLDER VIDEO

  1. Then select "Show Encrypted Directories" in the context menu.
  2. Then right-click "Synchronize".
  3. Please enter the password of the directory.

Now you can also use encrypted directories via the Drive Client.

Possible Error Sources During Account Setup

If an error message occurs, check the following possible error sources:

  • Did you pay attention to case sensitivity?
  • Is your password entered correctly?
  • Did you use the correct server address?
  • One/Teams: sync.luckycloud.de
  • Business: storage.luckycloud.de
  • Delete any spaces before or after your entries.

Multiple User Accounts on One Device

If there are multiple user accounts on your PC or laptop, you should prevent unauthorized access to your data by other users.

  1. Navigate to the background programs of your device and right-click on the Drive Client icon:
  2. Select "Settings".
  3. Then click on the "Advanced" tab.
  4. Check the box "Only the current user account may use the folder".
  5. Confirm the settings with "OK".

Continue to: What is the difference between Sync Client and Drive Client?

Exit Drive Client

The Drive Client runs in the background of your computer. Here's how to exit the Drive Client on Windows:

  1. Open the programs running in the background. Click on the arrow at the bottom right of your taskbar.
  2. A small window opens at the bottom right. The black and white icon is the Drive Client. Right-click on the icon.
  3. Then select "Exit".

Reset Drive Client for Troubleshooting

In case of a software error, resetting the software can solve everything:

  1. Please exit the Drive Client.
  2. Delete the "Seadrive_root" folder (this is usually located in your user folder).
  3. Restart the Drive Client.

If the problem is not resolved, feel free to contact our support.

How do I uninstall the Drive Client?

To cleanly uninstall the Drive Client, please follow these steps:

  1. Please exit the Drive Client.
  2. Uninstall the Drive Client using your platform's tools.
  3. Then delete the "Seadrive_root" folder.