• Deutsch
  • English
  • 1. Knowledge Base
  • 2. Which cloud suits me?
  • 3. First Steps
    • Create an account
    • Install luckycloud software
    • Upload data
    • Synchronizing libraries
    • Team collaboration
    • Payment
    • Use luckycloud on multiple devices
  • 4. Accountverwaltung
    • Account erstellen
    • Account settings
    • Payment
    • Create Team user
    • Change password
    • Termination
  • 5. Cloud-Storage
    • Web interface
    • Create Shares
    • Data recovery
    • Synchronisation
      • Microsoft Windows
      • macOS
      • Linux
      • Android
      • iOS
    • Drive Client
    • Data encryption
    • Access via WebDAV
    • Sync-Client as Windows Service
    • Creating published libraries
    • luckycloud App
      • iOS
      • Android
  • 6. Business & Enterprise
    • Order & configure Enterprise
    • Systemadministration
  • 7. E-Mail & Kalender
    • luckyMail
    • first steps with the web mail
    • Introduction
      • E-Mail
      • Kalender
      • Adressbuch
    • DNS
    • Einbindung von Mail, CalDAV und CardDAV
    • luckycloud Mail-Plug-in
    • IMAP & SMTP
  • 8. Hybride Cloud
    • luckycloud S3
    • luckycloud NAS Sync
  • 9. Integration
    • Tomedo Cloud-Backup
    • luckycloud on Android
    • Umstellung der Serveradresse
    • Download via Batch-Script
    • SafeInCloud
    • Wordpress Updraft-Plus
    • Strongbox
    • GoodReader
    • Azure AD / OAuth2 SSO
    • OnlyOffice Documents
    • Diarium
    • Keepass2Android
  • 10. Data protection and security
    • Data security at luckycloud
    • Data encryption
    • EU-DSGVO
    • Email encryption
  • 11. FAQ
  • 12. Common Problems

Clear History

Status Page - Imprint - Data and Privacy

Accountverwaltung

Here you will find all the information on how to manage your luckycloud account.

On this page you will find all the information about how to manage your account through the Dashboard.

You can read detailed information here:

Account creation

  • How to create a luckycloud account

Account customization

  • Storage space customization
  • User count customization
  • How to add new email addresses/aliases
  • How do I subscribe/unsubscribe to the newsletter

Payment

  • How do I pay at luckycloud?
  • How do I set up payment
  • What happens when my remaining term expires?
  • How do I change my billing address?
  • How do I disable VAT on the invoice?

Create a team user

  • How do I create a user
  • Enable Team Manager
  • How do I give my users private storage?
  • Do my users need private space?

Change Password

  • Forgot password
  • Change Password

Cancel

  • How can I delete / cancel my account at luckycloud