Account settings

How do i configure my luckycloud account?

Pay what you use principle: With luckycloud you are flexible and only pay for what you actually need. To adjust your tariff to your needs, you can do this in your dashboard.

Adjusting the storage space

  1. open your dashboard
  2. click on "Manage & Pay ".
  3. navigate to the "manage & pay for luckycloud account " window.

One and Teams

  1. adjust your storage space under "rate selection ".
  2. To put the change into effect, if you have enough remaining time, you can now pay for your changes with remaining time by clicking "Adjust ". Otherwise, please go to "Pay for this configuration ".

per Business, per Enterprise and per Enterprise-plus.

  1. navigate to your data room and click on the "cogwheel ". At "Extra storage space " enter how much storage space you need in addition to the 100GB included. 6. Confirm your entry with "Apply ". 7.
  2. To put the change into effect, if you have enough remaining time, you can now pay for your changes with remaining time by clicking "Adjust ". Otherwise, please go to "Pay for this configuration ".

luckycloud S3

Adjust your storage with the slider at "S3 Storage ". 5.

  1. To put the change into effect, if you have enough remaining time, you can now pay for your changes with remaining time by clicking "Adjust ". Otherwise, please go to "Pay for this configuration ".

Adjusting the number of users

You can adjust the number of users on your account at any time in the dashboard.

  1. open your dashboard (https://luckycloud.de/de/user/)
  2. click on "Manage & Pay ".
  3. navigate to the "manage & pay for luckycloud account " window.

Teams

  1. under "Teams members " adjust the number of your users. 5.
  2. To put the change into effect, if you have enough remaining time, you can now pay for your changes with remaining time by clicking "Adjust ". Otherwise, please go to "Pay for this configuration ".

per Business, per Enterprise and per Enterprise-plus

  1. click on the "cogwheel " to the right of your account data.
  2. adjust your number of users with the slider at "Users ". 6. exit the window.
  3. exit the window by clicking on "Apply ". 7.
  4. To put the change into effect, if you have enough remaining time, you can now pay for your changes with remaining time by clicking "Adjust ". Otherwise, please go to "Pay for this configuration ".

How can I add new email addresses/aliases?

  1. Under "Mail " you can use the slider to add more mail addresses or aliases or reduce the number of users.
  2. If you have enough remaining time, you can pay for your changes with remaining time by clicking on "Adjust ". Otherwise, please go to "Pay for this configuration ".

How do I subscribe/unsubscribe to the newsletter?

  1. please log in to www.luckycloud.de with your luckycloud account.

  2. scroll down to "Profile ".

  3. tick:

    I consent to luckycloud using my email address or phone number to send me status updates, news and tips for luckycloud use. I can revoke this consent at any time in my profile.

  4. Accept the setting by clicking "Save ".