E-Mail
Where do you have to log in?
- log in to the office area at https://office.luckycloud.de/.
- enter your login details.
- click on "Login".
Where is the mail area?
- log in to the Office Area at https://office.luckycloud.de/.
- click on the "Mail" icon at the top right of the screen.
- now you are in the mail area.
Where can I write an e-mail?
- log in to the Office area at https://office.luckycloud.de/.
- go to the "Email" icon at the top right of the screen and click on the green round icon "Compose Message" at the bottom center of the screen.
- click your mouse on the icon above it, then you will see "Write a new message" and click on it.
Note: You can also compose an email in a new window. To do this, click on the green round icon "Compose message" and then go to the top icon "Write message in a new window".

How to sort e-mails?
- log in to Office at https://office.luckycloud.de/.
- click on the "Email" icon at the top right of the screen.
- on the right in the dark green options box you will see the "Sort" icon and click on it.
- sort your inbox as you wish.
How to mark folders as read?
- log in to Office at https://office.luckycloud.de/.
- click on the "Email" icon at the top right of the screen.
- go to the "Inbox" folder on the left of the screen, for example.
- click on the three dots one above the other and go to.
"Mark folder as read".
How to create a subfolder?
- log in to Office at https://office.luckycloud.de/.
- click on the "Email" icon at the top right of the screen.
- on the left side of the image, click on the folder "Inbox", for example.
- go to the three dots one above the other and click on.
"New Subfolder...".
- give your subfolder a name and save that by clicking on "OK".
How to compress a folder?
- log in to Office at https://office.luckycloud.de/.
- click on the "Email" icon at the top right of the screen.
- on the left of the screen, go to the "Inbox" folder, for example.
- click on the three dots one above the other and go to "Compress".
How to export a folder?
- log in to Office at https://office.luckycloud.de/.
- click on the "Email" icon at the top right of the screen.
- click on the "Inbox" folder on the left of the screen, for example.
- click on the three dots above each other and go to "Export".
How to search in a folder?
- log in to Office at https://office.luckycloud.de/.
- click on the "Email" icon at the top right of the screen.
- on the left side of the screen go to the folder "Inbox" for example.
- click on the three dots on top of each other and go to "Search".
How to share user rights for folders?
- log in to Office at https://office.luckycloud.de/.
- click on the "Email" icon at the top right of the screen.
- on the left of the screen, go to the "Inbox" folder, for example.
- click on the three dots one above the other and go to "User rights...".
- enter the email address of the desired user and save this.

Where are the email settings?
- log in to Office at https://office.luckycloud.de/.
- click on the "Settings" icon at the top left of the screen.
- at the bottom of the settings, click on "Email".
How to view only subscribed folders?
- log in to Office at https://office.luckycloud.de/.
- click on the "Preferences" icon at the top left of the screen.
- at the bottom of the settings, click on "Email" and click on "General" at the top of the screen.
- check the box at the top for "Show only subscribed folders".
- save this by clicking on the green "Save" icon at the top right.
How to synchronize the default email folder?
- log in to Office at https://office.luckycloud.de/.
- click on the "Settings" icon at the top left of the screen.
- at the bottom of the settings, click on "Email" and go to "General" at the top of the screen.
- put a check mark at the top of "Sync default email folders (EAS) only".
- save this by clicking on the green "Save" icon at the top right.
Where can I set the unseen message counter?
- log in to Office at https://office.luckycloud.de/.
- click on the "Settings" icon at the top left of the screen.
- at the bottom of the settings click on "Email" and go to "General" at the top of the screen.
- put a check mark at the top of "The unseen message counter for all mailboxes".
- save this by clicking on the green "Save" icon at the top right.

How to sort messages by subject?
- log in to Office at https://office.luckycloud.de/.
- click on the "Preferences" icon at the top left of the screen.
- at the bottom of the settings, click on "Email" and go to "General" at the top of the screen.
You4. check the box at the top for "Sort messages by subject".
- save that by clicking on the green "Save" icon at the top right.
Where can you set how the email window opens?
- log in to Office at https://office.luckycloud.de/.
- click on the "Preferences" icon at the top left of the screen.
- at the bottom of the settings, click on "Email" and click on "General" at the top of the screen.
- put a check mark at the top of "Open the email composer window as".
Choose between the two options:
- Appears in current window
- Appears in additional window
- save it by clicking on the green "Save" icon at the top right.
Where can I change the message forwarding setting?
- log in to Office at https://office.luckycloud.de/.
- click on the "Settings" icon at the top left of the screen.
- at the bottom of the settings, click on "Email" and click on "General" at the top of the screen.
- go to "Forward messages".
Choose between the two options:.
5.Save this by clicking on the green "Save" icon in the upper right corner.

How to specify where to reply to a message?
- log in to Office at https://office.luckycloud.de/.
- click on the "Settings" icon at the top left of the screen.
- at the bottom of the settings, click on "Email" and go to "General" at the top of the screen.
- click on "When replying to a message..." at the bottom left of the screen.
Choose between the two options:
- Start reply above the quote
- Start reply below the quote
- save this by clicking on the green "Save" icon in the upper right corner.
How to set a signature?
- log in to Office at https://office.luckycloud.de/.
- click on the "Settings" icon at the top left of the screen.
- at the bottom of the settings, click on "Email" and go to "General" at the top of the screen.
- put a check mark at "And set my signature...".
Choose between the two options:
- Below the answer
- Below the quote
- Save this by clicking on the green "Save" icon in the upper right corner.

Where can you set what format emails are written in?
- log in to Office at https://office.luckycloud.de/.
- click on the "Preferences" icon at the top left of the screen.
- at the bottom of the settings go to "Email" and click on "General" at the top of the image.
- at the bottom of the screen, go to "Compose message in...".
Choose between the two options:
- save this by clicking on the green "Save" icon in the top right corner.
Where can I set the font size?
- log in to Office at https://office.luckycloud.de/.
- click on the "Settings" icon at the top left of the screen.
- at the bottom of the settings, click on "Email".
- at the bottom right of the screen on "default font size" put a check mark.
- set the font size you want.
- save it by clicking on the green icon "Save" in the upper right corner.

How to save emails automatically?
- log in to Office at https://office.luckycloud.de/.
- click on the "Settings" icon at the top left of the screen.
- at the bottom of the screen on "Automatically save every ... minutes" enter your desired time.
- save it by clicking on the green "Save" icon at the top right.
How to display remotely embedded images?
- log in to Office at https://office.luckycloud.de/.
- click on the "Preferences" icon at the top left of the screen.
- at the bottom of the settings, click on "Email" and go to "General" at the top of the screen.
- at the bottom of the screen, go to "Display remote embedded images...".
Choose between the two options:
- save this by clicking on the green "Save" icon at the top right.
Where can I create keywords for emails?
- log in to Office at https://office.luckycloud.de/.
- click on the "Email" icon at the top right of the screen.
- click on the "Preferences" icon on the left side of the screen.
- at the bottom of the settings, click on "Email" and go to "Phrases" at the top of the image.
- click on "Create a keyword", give it a name and a color.
Choose between the two options:
- Start answer above the quote
- Start answer below the quote
6.Save this by clicking on the green "Save" icon in the upper right corner.

Where can I add more email addresses?
A
- log in to Office at https://office.luckycloud.de/.
- click on the "Settings" icon at the top left of the screen.
- at the bottom of the settings, click on "Email" and click on "IMAP Accounts" at the top of the screen.
- on the right side of the screen, go to "new email account".
- enter the email address you want and set everything up.
- save it by clicking on the green icon "Save" in the upper right corner.
How to create a filter?
- log in to Office at https://office.luckycloud.de/.
- click on the "Settings" icon at the top left of the screen.
- at the bottom of the settings, click on "Email" and go to "Filter" at the top of the screen.
- click on "Create filter" on the right side of the screen.
- give this filter a name.
- save it by clicking on the green icon "Save" in the upper right corner.

How to create an automatic out of office message?
- log in to Office at https://office.luckycloud.de/.
- click on the "Email" icon at the top right of the screen.
- click on the icon "Settings" on the left side of the screen.
- at the bottom of the settings, click on "Email".
- in the middle of the screen, click on "Absence" and set everything according to your wish.
- save this by clicking on the green "Save" icon in the top right corner.
How to create a forwarding?
- log in to Office at https://office.luckycloud.de/.
- click on the "Email" icon at the top right of the screen.
- click on the icon "Settings" on the left side of the screen.
- at the bottom of the settings, go to "Email".
- in the center of the screen, click on "Forward" and place a check mark.
- enter the desired email address.
- save this by clicking on the green "Save" icon in the upper right corner.
Note: If you want to have a copy of the forwarded email, just put a check mark in "keep a copy".

Note: If you want to have a copy of the forwarded email, just put a check mark in "keep a copy".