- go to www.luckycloud.de
- click on Login.
- select "Forgot your password".
- enter your email address in the appropriate field.
- call the password recovery link we sent to your external email address. (If you did not receive a link, check your spam or call our support).
Forgot password as user
You can change your password directly in your profile.
- log in to storage.luckycloud.com.
- go to your profile settings. (Click on the cogwheel on the top right).
- click on "Update" for your password.
- by entering your old and new password, you can easily update your password.
Change password directly in profile