If the login does not occur automatically, log in to your customer dashboard via the luckycloud website.
Enter your company's desired domain in the "Your Domain" field. This option offers you the advantage that the chat is accessible under your own, company-specific address – ideal for an individual, brand-compliant presentation.
Alternatively, you can use the standard domain from luckycloud, (lucky-chat.de), for a quick setup. This is useful if you want to test the service first or prefer not to use your own domain. Your room will then be directly accessible under a subdomain like "yourname.lucky-chat.de".
You now have the option to adjust the number of users and storage space according to your chosen settings. By clicking on "Apply," you can proceed to customize the visual appearance of your chat.