Server Migration

Changing the Server Address for Synchronization or Drive Client, NAS Sync, Mobile App, and WebDAV

Access via Web Browser:

• If accessing via https://luckycloud.de, you don't need to do anything further.
• For direct access to the data area via the web browser, please use: https://sync.luckycloud.de (no longer storage.luckycloud.de).
• If your account is displayed as “deactivated”, please switch to: https://sync.luckycloud.de

Synchronization Client:

• Please open the Sync Client.
• If the login screen is visible, please click on “Cancel”.
• Click on the profile icon at the top left within the Sync Client.
• Now select your account with the mouse and click on “Account Settings”.
• Change the server address to “https://sync.luckycloud.de” and click on “OK”.
• Go to “Login” and enter your password.
• Right-click on each synchronized directory and select “Resync” and then “OK”.

Important: After the change, please right-click on the synchronized directories and select the last option “Resync”.

Drive Client (Video Guide Drive Client):

• Please open the settings by right-clicking on the program icon of the Drive Client.
• Select your account under “Accounts”.
• Click on “Delete” and confirm the deletion process.
• Then go back to “Accounts” and then “Add Account”.
• In the “Server” field (at the very top), you can enter the new server address https://sync.luckycloud.de.
• Enter your email and password and click on “Login”.

Mobile App:

• Please long-press the existing account and then select “Delete” or, if available, click on “Edit”.
• Now add a new account and log in again.
• The new server address is: https://sync.luckycloud.de

WebDAV Interface:

• Please change the domain in your upload and download links.
• For example, https://storage.luckycloud.de/f/74bccb59b0ea41bdb54b/ becomes https://sync.luckycloud.de/f/74bccb59b0ea41bdb54b/.

Upload and Download Links:

• Please change the domain in your upload and download links.
• For example, https://storage.luckycloud.de/f/74bccb59b0ea41bdb54b/ becomes https://sync.luckycloud.de/f/74bccb59b0ea41bdb54b/.