Create an account
Install luckycloud software
Use luckycloud on multiple devices
Sync Client for Windows
Sync Client for MacOS
Sync Client for Linux
App for mobile phones
Access via WebDAV
first steps with the web mail
Mail clients: IMAP-/ SMTP integration
Data protection and security
Data security at luckycloud
Frequently asked user questions
Data and Privacy
Frequently asked user questions:
I want to store my data only in the cloud. Is that possible?
What is the difference between Sync Client and Drive Client?
What is an internal clearance link?
What is a user?
Who is the admin?
Where do I see the activities/history?
What are conflict files and how can I solve them?
Can I limit the storage space for a single user?
Where do I create a Wiki?
Where can I set the language?
Why does the locally used storage space not match the one in the luckycloud?
How can I recreate a deleted user?
Can I subsequently encrypt or decrypt a library?
Can I set up an SFTP connection on the iPad?
I have chosen Paypal as payment method and now I get the message from Paypal that the debit agreement expires.
I have the correct server and it does not work
Possible sources of error during account setup
Does luckycloud also offer webhosting?
Why does luckycloud cost something?
Does luckycloud offer support contracts?
I forgot my password
I can't connect to the sync client
I'm having problems synchronizing
The synchronization is aborted again and again
I do not see a green cloud in my folders, but an exclamation mark
I can't create share links