Knowledge Base

Welcome to the luckycloud Knowledge Base! Here you will find instructions and further information on luckycloud products and services.

If you are new to luckycloud, we recommend that you read the "Getting Started Information " . This will give you an ideal introduction to luckycloud. If you cannot find a topic in the overview, you are welcome to use the search function.

If you still have questions about the products and the setup of programs, our support team will be happy to help you.
You can reach us from Montag - Friday from 9:00 - 17:00 o'clock as follows:

  • Live-Chat on our Website
  • By telephone under +49(0)30 814 570 920
  • by Email:

We look forward to hearing from you!

First steps

Our cloud store - luckyStorage

Our mail package - luckyMail

luckyBox - the NAS server

Account management

Privacy and security