Sync-Client Installation

What is the Sync Client?

The Sync Client is software that allows you to synchronize your data on the local computer with luckycloud. First, the Sync Client must be downloaded and set up. After successful setup, you can select folders and files that should be automatically synchronized with luckycloud from now on. Changes are then automatically transferred to all synchronized devices.

The Sync Client can be installed on Windows, Mac, or Linux devices.

How do I install the Sync Client?

  1. First, download the appropriate software for your operating system. You can find this in the customer dashboard under "Download Manager".
  2. Install the program.

Here you can find detailed instructions for the installation processes for the respective operating systems:
a) Windows Installation
b) Mac Installation
c) Linux Installation

How do I install the Sync Client on Windows 10?

To install the client on your Windows computer, proceed as follows:

  1. Download the appropriate Client for Windows.
  2. Install the program by opening the downloaded installation file and following the installation instructions.
  3. To connect the client with your luckycloud account, please enter the following:
Option Input
Username: Your full email address
Password: Your luckycloud password

How do I install the Sync Client on my Mac-PC?

To install the client on your Mac-PC, proceed as follows:

  1. Download the appropriate Client for MacOS.
  2. Install the program by opening the downloaded installation file and following the installation instructions.
  3. To connect the client with your luckycloud account, please enter the following:
Option Input
Username: Your full email address
Password: Your luckycloud password

How do I install the Sync Client on Linux devices?

To install the client on your Linux computer, proceed as follows:

  1. Open the Linux terminal

  2. Execute the following command

    sudo apt update && sudo apt install wget -y && sudo wget https://clients.luckycloud.de/sync-client/linux/install_luckycloud_sync_client.sh && sudo bash install_luckycloud_sync_client.sh && sudo rm install_luckycloud_sync_client.sh

  3. Installation of the client without a graphical interface (Optional, relevant for e.g. servers)

    sudo apt install lcs-cli

How do I add my account to the Sync Client?

  1. After successful Sync Client installation, you can specify under "Select" where you want to place the cloud folder on your PC. In this folder, all synchronized directories from the cloud will be stored locally. You can change the storage location of your luckycloud directories at any time afterward.
  2. Then enter your luckycloud login details to connect the client with your luckycloud account.
Option Input
Username: Your full email address
Password: Your luckycloud password
Computer name: Any name that will later be listed in your device history
  1. Complete the account setup with "Login".
  2. After a successful login, you can download your default directory ("luckycloud"). If you want to select a different storage location or do not want to synchronize this directory, then skip this step.

Possible error sources during account setup

If an error message should occur, check the following possible error sources:

  • Did you pay attention to case sensitivity?

  • Is your password correct?
    Please try to log in to the web interface with your login details.
    One / Teams
    Business

  • Did you enter the correct server address?
    One / Teams: https://sync.luckycloud.de
    Business: https://storage.luckycloud.de

  • Please delete any spaces before or after your entries