Pro-Enterprise

What is luckycloud Enterprise?

luckycloud Enterprise is a hosted Private Cloud that can be customized to your specific use case. The special feature: You receive your own server, fully managed by us on dedicated servers. The frontend can be individually styled with your corporate identity. You can set up your own cloud easily with the following 3 steps:

1. Order luckycloud Enterprise

We create a dedicated cloud server for you with just a few clicks, tailored specifically to your requirements and needs.

1. Go to our website and scroll down to the product packages.
2. On the right side, you will find luckycloud Enterprise. Click on the "order" button there.
3. A popup will open. Now enter the email address of the cloud administrator.
4. Then you need to enter a subdomain where your cloud will later be accessible, e.g., cloud.my-domain.com
5. Next, give your cloud or data room a name, such as My Company Cloud.
6. Now all that's missing is a secure password, which you will use later to log into the luckycloud customer profile and your cloud.
7. Finally, you just need to enter the captcha and accept the terms and conditions.
8. By clicking on "Create Account," a profile is created at luckycloud to configure, manage, and pay for your cloud.

2. Configure and style luckycloud Enterprise

After creating the account, a pop-up opens. There you can design and configure your cloud.

1. First, decide how many users and how much storage space you want to start with. You can start with 8 users. At luckycloud, 100 GB is included per data room. If you want more than 8 users and/or 100 GB, you need to move the slider to the right at the appropriate place.
2. Confirm the configuration with "Review."
3. In the next step, you can style the frontend of your cloud, which you can adjust for free at any time in your customer profile. (You can also skip this step, in which case the standard frontend from luckycloud will be used.) Please upload a logo, favicon, and background image and choose 2 colors for your cloud. Confirm the styling with "Review."
4. In the next step, you can now choose a payment method and a billing interval. Depending on the chosen payment method, you need to fill in the corresponding payment information or will be redirected to a further page to create a payment order.

3. Set domain settings for luckycloud Enterprise

Your cloud gets an individual sub-domain that you determined during cloud creation. Now you need to set a few domain settings - so-called DNS entries, specifically "CNAMES." Sounds complicated? But it's not! Promise!

1. First, you need to log in to your domain provider where your domain is located. In this guide, we refer to the most well-known provider in Germany, namely 1&1 or Ionos.
2. After logging in to the domain provider, navigate to the corresponding domain and open the settings by simply clicking on the respective domain.
3. Then click on "DNS settings" in the selection bar at the top.
4. Now you should see your various domain records. Click on "Create record" and select "CNAME" as the type.
5. Now open a new browser window and log in at www.luckycloud.de with your Enterprise account as an administrator.
6. At the top, you should see your data room with a red status message "Configuration incomplete." Please click on the small green i-symbol.
7. A hint window will open where you will see 2 different CNAME entries, which should look like this:

For simplicity, we work with the following sub-domain as an example:
cloud.company.com

8. Now you just need to copy the entries from your dashboard and paste them at the appropriate place with your domain provider. Save the records.

Note:

• Do NOT copy the entries from this table, as each domain receives individual entries.
• You need to set a total of 2 CNAME entries.
• If you have specified a default TTL of 1 hour, it can take up to an hour for your settings to be applied.

9. After doing this, you need to be patient, as we subject each data room to a quality check. If the status in your dashboard has not changed within 48 hours, please contact our support.

If you need help or have questions, do not hesitate to contact our support.

Video tutorial: Set luckycloud Enterprise domain settings (DNS entries)