User and Admin Login

How can I log in as a user?


  1. Go to the user area.
    One / Teams: sync.luckycloud.de
    Business: storage.luckycloud.de
  2. Enter your email address and password.
  3. Click on "Login".

Note: DO NOT log in at www.luckycloud.de!


How do I access the Admin Panel?


The quickest way is to use the following link and log in with your administrator access:

luckycloud Business:
https://storage.luckycloud.de/org/useradmin/

luckycloud Enterprise:
Please replace the bold, square brackets with your chosen domain:
https://[cloud.company].de/org/useradmin/

If the page is not found, the following reasons may apply:

  • You are not authorized as an administrator.
  • Your login credentials are incorrect.
  • You used the wrong link.

If you are unsure about the link, you can access the Admin Panel as follows:

  1. Log in at https://storage.luckycloud.de (or your individual cloud domain).
  2. Click on your profile icon at the top right.
  3. Select "Administration". If you do not see this option,
    you have not been authorized as a Business Admin.